1. Delivery Charges:

- Prices listed exclude delivery charges.

- A flat-rate delivery fee of R99.00 will be applied to each order

2. Delivery Methods:

- We use Courier Guy for all our deliveries to ensure timely and secure delivery of your orders.

3. Delivery Timeframes:

- Estimated delivery times range from 3 to 7 working days, depending on the delivery location.

- Delays may occur due to unforeseen circumstances, and we appreciate your understanding in such

instances.

4. Order Processing:

- Orders are processed for delivery once payment is received and reflecting in the account of

The Register (Pty) Ltd.

5. Dispatch Notifications:

- Upon dispatch, you will receive a notification via email or WhatsApp containing a tracking reference for

your order.

6. Weekend and Holiday Dispatch:

- No orders will be dispatched over weekends or public holidays. Orders placed during these periods will

be processed on the next working day.

7. Delivery Address Accuracy:

- Ensure that your delivery address is accurate to prevent any delays. Contact us promptly if there are

any address changes needed.

1. Eligibility for Returns:

- Items are eligible for return within 7 days from receiving of the item.

- To be eligible, items must be unused, in the same condition as received, and in the original packaging

(including all tags and labels).

2. Initiating a Return:

- Contact us via E-mail or WhatsApp to initiate the return process.

- Provide your invoice number, details of the item(s) being returned, and the reason for the return.

3. Refund Process:

- Once the returned item is received and inspected, we will notify you of the approval or rejection of the

refund.

- If approved, the refund will be processed and paid into your bank account.

4. Damaged or Defective Items:

- We assure you that all items will be thoroughly checked prior to delivery.

- However, in the case of receiving a damaged or defective item, please contact us immediately. We will

arrange for a replacement or refund.